Frequently Asked Questions
A Few Things You Might Be Wondering
Have a question about Blue Coyote products, ordering, scents, or getting your order? You'll find answers to some of our most common questions below.
Products & Ingredients
Are Blue Coyote products handmade?
Yes. Blue Coyote products are handcrafted in small batches in Stephenville, Texas.
Where can I find product ingredients?
Ingredient information is available on each product page, and complete ingredient declarations are included on product packaging. If you have a specific ingredient question, feel free to contact us before ordering.
Why does my product look slightly different from one I've purchased before?
Because our products are handcrafted in small batches, slight variations in color, appearance, and texture can occur from batch to batch. These little differences are part of the handmade nature of Blue Coyote products.
Are all scents available in every product?
No. Scent availability varies by product based on formulation, safe fragrance usage limits, and our current lineup. Visit the Scent Guide to explore our fragrances, or check Custom Orders for additional options.
Ordering & Custom Orders
Can I order a product in a scent that isn't listed?
Often, yes. Many Blue Coyote products can be made to order in additional scent options. Availability depends on the product and fragrance. Visit our Custom Orders page for more information.
How long do custom orders take?
Most made-to-order products are ready in approximately one week. Larger orders or certain products may require additional time, and we'll confirm the expected turnaround before your order is finalized.
Can I place a large or special order?
Yes. Contact us with what you have in mind, including the products, quantities, and timing you need, and we'll let you know what's possible.
Shipping, Pickup, & Markets
Do you offer local pickup?
Yes. Free local pickup is available in Stephenville, Texas. You'll receive additional information about pickup after your order is placed.
Do you offer local delivery?
Yes. Free local delivery is available within our designated Stephenville delivery area. Additional details are available on our Shipping & Pickup page.
Do you ship orders?
Yes. Shipping is available for online orders. Rates and available options are shown during checkout.
Where can I shop Blue Coyote in person?
You can find Blue Coyote at select markets and events throughout the year. Visit our Market Schedule for upcoming dates and locations.
Still have a question?
Can't find what you're looking for? We're happy to help with product questions, scent recommendations, custom orders, or anything else you need to know about Blue Coyote.