Yes. For the formal Shopify Shipping Policy, I'd cover all three fulfillment methods—shipping, free Stephenville pickup, and free local delivery—and make the distinction between processing time and shipping/transit time very clear.

Since some of your products are ready-made while custom orders generally need about a week, I wouldn't promise that every order ships within a fixed 1–2 business days unless that's something you know you can consistently meet.

You can paste this into Settings → Policies → Shipping policy:

Shipping & Fulfillment Policy

Blue Coyote Bath & Body offers shipping as well as free local pickup and local delivery in Stephenville, Texas. Available fulfillment options will be shown at checkout based on your order and delivery location.

Order Processing

In-stock orders are typically processed within 2–4 business days, excluding weekends and holidays. Processing times may be extended during holidays, market weekends, high-volume periods, or other circumstances.

Once a shipped order is on its way, you will receive a shipping confirmation using the contact information provided with your order.

Please note that processing time is separate from carrier transit time.

Made-to-Order & Custom Products

Many Blue Coyote products can be made to order in additional scent options. Most made-to-order products are ready in approximately one week.

Larger orders, certain products, or orders placed during particularly busy periods may require additional time. When applicable, an estimated turnaround will be confirmed as part of the custom-order process.

If an order contains both in-stock and made-to-order products, the order may be held until all items are ready to be fulfilled.

Shipping

Shipping is available for eligible online orders. Available shipping methods and rates are calculated and displayed at checkout based on the order and delivery address.

Estimated carrier delivery times begin after your order has been processed and transferred to the shipping carrier. Carrier delivery estimates are not guaranteed by Blue Coyote Bath & Body.

Once a package has been transferred to the carrier, delays caused by weather, holidays, carrier operations, or other circumstances outside our control may affect delivery.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Free Local Pickup

Free local pickup is available in Stephenville, Texas.

Customers will be contacted when their order is ready and provided with the information needed to arrange pickup. Please wait until you receive confirmation that your order is ready before arriving for pickup.

Pickup availability and timing may vary based on our production and market schedule.

Free Local Delivery

Free local delivery is available within our designated Stephenville delivery area. Eligible customers will see the local delivery option at checkout.

Delivery timing may vary depending on order volume, production schedules, and market schedules.

Please make sure your delivery address and contact information are accurate when placing your order.

Delayed or Missing Packages

Carrier tracking information may occasionally take time to update after a package has been shipped.

If your tracking information shows an unusual delay or you believe your package may be missing, please contact us. We will help review the available tracking information and determine the appropriate next steps.

Blue Coyote Bath & Body is not responsible for carrier delays outside our control, but we will assist when reasonably possible with issues involving a shipment.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible with your order number, a description of the damage, and photographs of the product and packaging when applicable.

We will review the situation and work with you on an appropriate resolution.

For additional information about returns, exchanges, and refunds, please review our Returns & Refund Policy.

Questions About Your Order

If you have questions about shipping, pickup, local delivery, or the status of your order, please contact Blue Coyote Bath & Body through our Contact Us page and include your order number when applicable.